Join a Fast-Paced, Professional Towing & Roadside Assistance Team

Are you calm under pressure, highly organized, and passionate about helping people? We’re looking for a driven and professional Customer Service Representative to be the voice of our company — assisting customers during urgent roadside situations and ensuring timely, accurate dispatch of services.

This is more than a call center role — it’s a critical position that keeps operations moving and directly impacts customer satisfaction every day.

Why Join Our Team?

• Stable, growing company with long-term career opportunities
• Competitive benefits package
• Supportive, team-oriented environment
• Ongoing training and professional development
• Leadership opportunities for high performers

What You’ll Do

• Professionally answer and manage high-volume inbound calls
• Collect accurate service details and coordinate timely dispatch
• Provide clear communication and real-time updates to customers
• Use GPS systems to deliver accurate ETAs
• Assist customers with vehicle release procedures
• Remain calm and solution-focused in high-pressure situations
• Work closely with drivers and internal teams to ensure seamless service

What We’re Looking For

• Strong communication and active listening skills
• Ability to multitask efficiently in a fast-paced environment
• Critical thinking and problem-solving ability
• Sound judgment and professional decision-making
• Basic computer and math proficiency
• Dependable attendance and strong work ethic
• Positive attitude and team-first mindset

Top candidates will demonstrate leadership potential, accountability, and a commitment to excellence.

Benefits

• 401(k) with Company Matching
• Health, Dental & Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Parental Leave
• Employee Assistance Program (EAP)
• Professional Development Assistance

Application Requirement

As part of our commitment to maintaining a safe and productive workplace, all employees must complete a pre-employment drug screening and participate in random drug screenings during employment.

Run the Operation. Lead the Team. Deliver Results.

We’re hiring an Operations Manager to take ownership of Aaron’s Towing day-to-day operations—leading drivers, managing performance, and keeping the operation running at a high level.

You’ll work directly alongside leadership and collaborate across multiple brands under Valor Fleet Services, giving you the backing of a larger organization while owning a critical piece of the business.

This role is for someone who can lead from the front, solve problems fast, and hold a team accountable.

What You’ll Own

• Day-to-day towing operations for Aaron’s Towing
• Direct oversight of drivers (15–20 operators) and field performance
• Driver productivity, scheduling, staffing, and accountability
• Supporting dispatch operations and resolving real-time issues
• Handling client needs, escalations, and service requests
• Jumping in on special projects and operational support as needed
• Working closely with other departments and leadership across Valor Fleet Services
• Reporting directly to leadership and executing on operational priorities

What You’ll Drive

• Improved response times, productivity, and service quality
• Proper staffing levels—no gaps, no unnecessary overtime
• Strong communication between drivers, dispatch, and leadership
• Fast, effective decision-making when issues arise in the field

Data & Decision Making

You don’t need to be an IT expert—but you do need to use data to run the operation.

• Review KPIs like driver productivity, arrival times, staffing levels, and overtime
• Identify problems early and take action without being told
• Work with reports, dashboards, and Excel (training provided where needed)
• Turn basic data into real operational improvements

What We Expect

• Proven experience managing teams of 15+ employees
• Strong leadership—you hold people accountable and get results
• Ability to manage multiple priorities without losing control
• Comfortable both in the field and handling administrative responsibilities
• Strong communication skills (email, phone, in-person)
• Ability to stay organized and manage your time effectively
• Willingness to step in and support wherever needed

Preferred (Not Required)

• Experience in towing, transportation, or similar operations
• Hands-on experience operating trucks or equipment
• Ability to step in during emergencies and support the team directly

Work Environment

This is a hands-on operations role:

• Majority of time spent in the field with drivers and operations
• Some time at a desk for emails, reporting, and meetings (virtual & in-person)
• Fast-paced, high-demand environment where priorities shift quickly

What You Get

• Competitive Health Insurance 
• Medical, Dental, Vision, Life Coverage
• Company-paid Dental & Vision (employee)
• 401(k) with Company Match
• Paid Time Off + Holidays
• Bi-Weekly Pay (Direct Deposit)

Bottom Line

If you can manage people, solve problems in real time, and take ownership of an operation, this is your opportunity to step in and make an impact—backed by the strength of Valor Fleet Services.

About the Role

Aaron's Towing is looking for an experienced, dependable Heavy Wrecker Driver to join our towing team. In this role, you will operate heavy-duty wreckers and related equipment to recover, transport, and assist large vehicles such as trucks, buses, and heavy equipment in roadside and accident recovery situations.

This is a great opportunity for a safety-focused professional who enjoys problem-solving, working in the field, and delivering excellent service to customers during stressful situations.

Key Responsibilities

• Perform heavy-duty towing and recovery for large vehicles and equipment

• Handle accident recovery operations, including rollovers, winching, and scene support

• Operate heavy wreckers, flatbeds, winches, and other specialized towing equipment safely and efficiently

• Complete pre-trip and post-trip inspections on trucks, tools, and recovery equipment

• Communicate clearly with dispatch regarding assignments, updates, and service status

• Provide professional and courteous customer service to motorists and clients

• Complete service logs, inspection reports, accident documentation, and other required paperwork accurately and on time

• Follow all safety procedures, traffic laws, and company policies

Qualifications

• Minimum 2 years of experience in heavy-duty towing or a similar field

• Experience operating heavy-duty wreckers is required

• Valid Class A CDL with a clean driving record

• WreckMaster or similar certifications are a plus

• Ability to lift heavy equipment and work outdoors in various weather conditions

• Strong decision-making and problem-solving skills under pressure

• Commitment to safety, including proper use of PPE and safe equipment operation

• Strong communication skills and ability to work well with dispatch, customers, and team members

Benefits

• Competitive pay based on experience and skill

• 401(k) matching

• Health insurance

• Dental insurance

• Vision insurance

• Disability insurance

• Life insurance

• Paid time off

• Paid training

• Wellness program

Schedule

• 10-hour shifts

• 12-hour shifts

• Day shift

• Night shift

• On call

• Rotating weekends

Supplemental Pay

• Commission pay with Guarantee 

Equal Opportunity Employer

 Aaron's Towing is an equal opportunity employer and a drug-free workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Today

If you are ready to join a team that values safety, professionalism, and expertise in heavy-duty towing and recovery, we encourage you to apply.

📍 Warrenton, VA/ Sterling, VA
💰 Competitive Pay + Overtime | Full Benefits | Home Daily

About Us

Aaron’s Towing, part of Valor Fleet Services, has proudly served Northern Virginia for over 30 years. With a fleet of 300+ vehicles, modern equipment, and a reputation built on safety and professionalism, we’re growing—and looking for experienced CDL drivers to join our team.

What You’ll Do

• Safely operate Kenworth truck tractors with:

  • Landoll trailers

  • Lowboy trailers

  • Tandem axle rollbacks

• Transport heavy equipment, machinery, and oversized loads

• Load, unload, and secure equipment using proper tie-down procedures

• Perform pre-trip and post-trip inspections

• Maintain accurate logs and delivery documentation

• Follow all DOT regulations and company safety standards

• Communicate effectively with dispatch and customers

• Represent the company professionally in the field

What We’re Looking For

• CDL Class A License (Required)

• 2+ years of professional CDL Class A driving experience

• Clean driving record (MVR)

• Experience operating truck & trailer combinations

• Ability to load, secure, and transport equipment safely

• Strong knowledge of DOT regulations and safety practices

• Ability to pass DOT physical and drug screening

Preferred Experience

• Landoll, lowboy, or heavy equipment transport experience

• Dump trailer / stone hauling experience

• Oversized load and permit knowledge

• Forklift or heavy equipment operation experience

Why Drivers Choose Us

• 💰 Competitive pay + consistent overtime opportunities

• 🩺 Full benefits package (medical, dental, vision, 401k w/ match)

• 🚛 Well-maintained, modern fleet (Kenworth equipment)

• 🏠 Local work – home daily

• 🤝 Supportive, experienced team

• 📈 Opportunities for career advancement

• 🏆 Trusted company with 30+ years of stability

Apply Today

Join a company that values its drivers and offers steady work, strong pay, and long-term opportunity.

Aaron’s Towing & Storage is an Equal Opportunity Employer and maintains a drug-free workplace.

Aaron’s Towing & Heavy Hauling is currently seeking a skilled and dependable Diesel Mechanic / Heavy Equipment Technician to join our growing team. This position is ideal for a motivated professional with hands-on experience in diagnosing and repairing heavy-duty diesel equipment in a fast-paced environment.

Position Overview

The Diesel Mechanic will be responsible for performing maintenance, diagnostics, and repairs on a diverse fleet of heavy-duty trucks, trailers, and equipment. This role requires strong technical knowledge, attention to detail, and the ability to work both independently and collaboratively.

Key Responsibilities

• Perform preventive maintenance and repair on fleet vehicles, trailers, and heavy equipment in both shop and field environments

• Diagnose and repair mechanical, electrical, hydraulic, suspension, brake, and air systems

• Troubleshoot issues on equipment including Kenworth tractors, Freightliner M2 trucks, medium-duty trucks, trailers, and skid steers

• Maintain accurate and detailed service records for all work performed

• Ensure a clean, safe, and organized work environment

• Communicate effectively regarding repair needs, timelines, and equipment status

Qualifications & Requirements

• Minimum of 2 years of experience in diesel, truck, or heavy equipment repair

• Proven ability to diagnose and repair mechanical and electrical systems

• Must be at least 21 years of age

• Ability to read, write, and communicate effectively 

• Clean Motor Vehicle Record (MVR)

• Ability to pass a pre-employment drug screening

• Strong work ethic with reliability and punctuality

• Ability to work a minimum of 40 hours per week

• Detail-oriented, self-motivated, and team-focused

• Must possess own tools

Preferred Qualifications

• Welding experience

• Class A CDL (or ability to obtain)

Education

• High school diploma or equivalent required

What We Offer

Aaron’s Towing is committed to supporting our team members with competitive benefits and opportunities for growth:

• 401(k) with company match

• Medical, dental, and vision insurance

• Life insurance

• Paid time off (PTO)

• Parental leave

• Employee Assistance Program (EAP)

• Ongoing training and career development opportunities

Join a team that values hard work, reliability, and professional growth.
If you are an experienced diesel mechanic looking to build a long-term career with a respected towing and heavy hauling company, we encourage you to apply.

Join a Team That Keeps Drivers Moving

AaronsTowing is looking for dependable and professional Tow Truck Drivers to join our growing team. If you take pride in your driving skills, enjoy helping people in challenging situations, and want to work with a company that values reliability and professionalism, this could be the opportunity for you.

Our drivers are the face of our company in the field. You’ll respond to roadside assistance calls, transport disabled vehicles safely, and provide exceptional customer service to motorists who need help when it matters most.

This role is ideal for individuals with strong driving ability, mechanical awareness, and a calm, customer-focused approach to problem solving.

What You'll Do

• Safely operate tow trucks, including flatbeds, to transport disabled or damaged vehicles
• Respond to roadside assistance calls and emergency service requests
• Provide professional, customer-focused service to motorists in stressful situations
• Safely load and secure vehicles to prevent damage during transport
• Conduct basic vehicle diagnostics to determine towing or service needs
• Maintain accurate records of services, vehicle conditions, and incidents
• Perform routine inspections and basic maintenance checks on assigned tow trucks
• Communicate with dispatch regarding assignments, updates, and job completion
• Follow all DOT, traffic safety, and company safety standards

What We're Looking For

• Valid driver’s license with a clean driving record
• TWIC Card required/ DCJS
• Valid DOT Medical Card
• Experience operating tow trucks or flatbeds preferred
• Ability to drive manual and automatic transmission vehicles
• Strong customer service and communication skills
• Basic automotive or mechanical knowledge is a plus
• Ability to work flexible schedules, including nights and weekends
• Professional attitude with a strong commitment to safety and reliability

Why Work With Aaron's Towing 

We know great drivers keep our business running, which is why we offer a competitive benefits package and a supportive team environment.

Benefits Include:

• 401(k) with Company Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Employee Assistance Program
• Paid Time Off
• Wellness Program